One could argue that someone goes into business for the money. Some do it for fame and others do it out of boredom. I started my business because I had a passion for helping people and I believed I could make a living out of it—and quite frankly, doing what you love is quite rare these days, so I do feel lucky in that sense.
And you know what else is rare and you’d be lucky to have it? Software that works perfectly, is made by the same company and that never breaks down or goes haywire when you least expect it. Yeah, I’ve never met anyone that lucky either.
When software is made by different companies and at different times, all sorts of issues arise, some more nightmarish than the others—and today I’d like to share some thoughts about the most basic of functions your software needs to have: Interoperability.
The textbook definition of interoperability describes it as “the ability of different information technology systems and software applications to communicate, exchange data, and use the information that has been exchanged.” So as you see, there are three key ingredients to interoperability: communication, exchange and usage of data.
But the reality is that most software applications, especially in healthcare, hospitality and insurance are not designed with interoperability in mind. Sure, it’s a desirable trait, but in most cases this doesn’t happen. Communication is done using different formats and protocols, the exchange is basic at best and proper use of the resulted data—well, you can ask your colleagues and support staff how easy that is.
But let’s get to the point: In more cases than not, data exchange is a mess and solving this issue takes a lot of time and especially a lot of money. And quite frankly, the more time and money your pour into it, the harder the toll on your health (and of course, on your staff’s health).
And this is where I do a little bit of shameless promotion: We at Gloobus felt this pain alongside our customers time and time again until we fixed it using what we call the Gloobus Service Bus (or GSB for short) and boy, are we proud of it.
You see, GSB not only does seamless data exchange between different systems and various formats, but it also does in in real-time, without any loss of information from the data stack and it works with any informational system, legacy or new.
And we’ve designed it with scalability AND adaptability in mind and by that I mean that regardless if you have two or two hundred hotels, a handful of agents or an army or insurance brokers across the world, private practices or a chain of hospitals, GSB will make it look like you’re operating a single, transparent and real-time system, even if you have tens of software applications across geographies.
We’ve worked long and hard to get to where we are today—serving a wide array of clients from various industries across the globe—and I’m incredibly proud of the work my team has done on what I believe to be one of the leading data exchange systems in the world.
So if you want to feel as proud as I am and save a lot of money, time and of course, health in the process get in touch with me and let’s set up a visit to show you how GSB can improve your workflow and increase your efficiency.